As previous readers might be aware, I have a passion for Lean. I love the idea of implementing Lean methodologies in Law Enforcement for a variety of reasons, but the biggest is that it does not advocate the reduction of workforce. For those that are not aware what Lean is, it is the reduction of waste in all forms and the streamlining of the process for efficiency, and ultimately to maximize the value to the customer. LEI has a good description (Discover Lean) if you are interested in finding out more.
I recently had the opportunity to take a closer look at various Dashboards that can be used as tools to implement and support a DDACTS (data driven approach to crime and traffic safety) model. I like the concept of a Dashboard as it strongly supports the principles of Lean. That is not to say that an Agency that uses a DDACTS Dashboard is Lean, but it does provide them the tool to become more Lean.
Lets look at a single example. Officers are usually patrolling zones or areas based on directive or because it is on their beat. The directive can be the result of reports from previous shifts, which is a good start but it is not usually based on actual data. Anecdotal evidence or someone's 'gut' is helpful and even right many times, but statistically, not as often as data based decisions. If an officer is driving around an area at the wrong time, or on the wrong street they are not maximizing their time or minimizing the resources they consume...this is inherently un-lean. I understand and truly appreciate that Officer presence is a strong deterrent to crime, but if you take it one step further, Officer presence in the RIGHT area at the RIGHT time is an even stronger deterrent to crime. By using a DDACTS style Dashboard with a constant stream of crime and traffic data, an analyst or if it is set up correctly, command staff can run a report and make decisions on where to send directed patrols, that is supported by the data. The Dashboard tool allows a person to represent the data in a form that becomes actionable information. This is just 1 example of a 'Lean' process that was facilitated by a DDACTS Dashboard.
I have become quite passionate about DDACTS and using a DDACTS Dashboard. It is a powerful tool to implement DDACTS and for Police Agencies to maximize the use of their existing staff while helping the communities they serve. If you are interested in finding out more about a DDACTS Dashboard, you can find out more here. Ultimately, it is making safer communities for all.